Police Department Communications
The Humble ISD Police Department Communications Division is the first point of contact for citizens in need of Police services. Telecommunicators answer all incoming emergency and non-emergency calls within the department, dispatching the appropriate Police, Fire, or EMS personnel for response, while updating and relaying information to emergency personnel via radio. The Communications Division is also responsible for monitoring weather alerts, news alerts, and other emergencies that may be taking place within our community.
All Telecommunicators (Dispatchers) within the Communications Center are licensed through TCOLE (Texas Commission on Law Enforcement).
Duties of Telecommunications also include:
Operate TCIC/NCIC computer terminals for queries, data entry, and deletion as needed
Citizen walk-in requests for service
Receive, assist, and direct walk-in complaints at the Department facility
Operate and monitor cameras within the schools
Operate Computer Aided Dispatch(CAD) computer terminals
Answer telephones during emergency situations and receive pertinent information for immediate dissemination to police units in the field
Dispatch police and other public safety personnel to emergency and non-emergency calls for service
Closely monitor radio traffic in the event additional assistance is required by assigned field personnel
Serve as the Department’s emergency communications link to other police agencies during critical situations
WHO TO CONTACT